A recent court case in Europe has highlighted a right that many would not immediately list in the top rights most important to them - the right to be forgotten. Privacy expectations in Europe are different from the United States, as Google found out as it took pictures all over Germany for its popular Street View service. But what about the right to have links removed which refer to old newspaper articles about something that happened a decade or two ago? It happened. There was a newspaper article about it. It's public information. Things change over time, and it's old news, but should the original articles still be searchable? Technology is an enabler. It helps you do what you want bigger and faster than you could without it. But that doesn't mean you can always control it. The man suing for removal of a past legal issue now shows up in more search results than he did before, magnifying the discussion around him. So how do you effectively leverage technology to magnify the positive and manage the negative without it getting out of control on you? That's the tough question to ask in your organization.
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