Monday, January 9, 2023

AI

As a new semester begins in my business communication class, I wonder where we stand in the world of artificial intelligence. I had a great discussion with some of the other faculty members about how it is important to figure out where to go with AI engines that can write better essays than students can. At what point will students be able to simply input a few facts or even questions and have the technology instantly spit out something that they could hand in and get a better grade than if they took the time to write it themselves.

We briefly discussed the possible copyright or other IP ownership issues of using AI tools. Does ownership go to the person who programmed the AI or to the person who entered some text and hit a button?

Is there a way we can use this technology to improve writing but not completely replace the humans in the process? There has to be.

The two main tools from OpenAI right now ChatGPT for text and Dall-E 2 for images.

Ignoring it and hoping it won't go away is not really an option, but how can we use these tools to our advantage and not to the detriment of students? At the end of the day, they're just tools.

Wednesday, December 14, 2022

Security and NFC/RFID

An interesting post today from Bruce Schneier points to an article about hacking the MBTA CharlieCard (Boston's public transit system). I couldn't help but think back to Cory Doctorow's book Little Brother that came out in 2008. I reviewed it back in early 2009.

One of the major plot points includes the protagonists rebelling against an overreaching government by messing around with transit cards by reading and reprogramming them by simply bumping the reader against them in people's pockets. Apparently something more or less the same has been occurring since then up in Boston, made easier and easier with commercially available scanning equipment.

In the book, they were reprogramming cards to make it harder for the government to use people's travel pattern data against them. In real life, people are just getting free rides.

Wednesday, November 16, 2022

Education

In an article about various governments and companies reducing the emphasis or requirement to have a college degree to get a job, an interesting discussion occurred. You can probably guess how the conversation went, with some people saying that a college degree is pointless and others that it makes you a better person. They're probably both right to some extent and yet also both wrong.

The key that I always try to point out is that you need both education and experience to find that perfect career job. Just a degree, depending on what it is in, may not be enough to to teach skills to do certain jobs. But just job experience without the education likewise leaves a person lacking. there are definitely places where the knowledge and skills learned in the process of a degree are absolutely necessary to being able to do the job.

I learned a ton in the year I worked in between my bachelor's and master's degrees. I came back to graduate classes with people who I had been in my undergrad with and felt like I had a leg up on them as they had still been in school, while I had gone out and programmed a router myself or customized production software or QA tested developers' code. Others were memorizing the definition differences between a switch and a router or reading about the different kinds of testing, but I had done those things.

Back to the comments, as one person claimed more or less that they were upset that employers might move the goal posts now, after they had taken all this time and money to get educated if it was no longer going to be required. It almost came across like people owed them something. This came across in what was by far my favorite comment.

You get to decide what you place value on in life. You don't get to decide how others will value your efforts.

This is so true. All we can do is decide what is important to us and do that thing. If we meet others who don't think what we did was important, then that is probably a good sign that it wouldn't have been a good working relationship anyway. That said, I still believe even if a college degree is moved off of the absolutely gotta have it filter list, it is still a good thing and can still be a differentiating factor. Qualified candidates may no longer be completely removed from consideration for some jobs, but educational attainment can still be what tips the scales in favor of one candidate or the other.

A good example of this is in the Business Communication class I teach, as we do research into starting businesses in various countries around the world. I was talking with a group looking to sell ice cream in Argentina. I mentioned how their ice cream is a little different than it is in some other places, due to something that happened back in the 1940s. It takes them awhile to eventually connect the dots back to hundreds of thousands of Italians who moved to Argentina after World War II. Understanding history and its influence on current cultural landscapes is vital, even if one has to go back 80 years to make those connections.

Tuesday, February 15, 2022

FOCUS

Recursive acronym, FOCUS, for starting off a coaching session:

  • Focus: What should we focus on today?
  • Outcome: What is the outcome you would like to take away at the end of our time?
  • Challenge: What is the challenge around that?
  • Understand: How will you know you understand better or have more clarity on that topic?
  • Start: Where would you like to start?

Wednesday, January 5, 2022

Accountability

Questions a coach can ask clients in order to help hold them accountable to their commitments during a coaching session:

  • What support do you need to stay accountable to this?
  • How will you know you've accomplished this?
  • When will you start?
  • How long do you want to spend on that?
  • How attainable are these next steps?
  • How motivated are you feeling about these actions?
  • How committed are you in getting started?
  • What happens if you do nothing?

Action steps are only as good as the likelihood they will be acted upon.

Monday, December 27, 2021

Leadership That Gets Results

Successful leaders can and do adapt their leadership style to the situation and have strengths in self-awareness, self-regulation, motivation, empathy, and social skills.

 

Leadership Styles:

  • Coercive
    • Effective in emergencies and turnaround situations
    • Inhibits flexibility and dampens morale
  • Authoritative
    • Freedom to choose approach to meet a common goal
    • Does not work well with a team of experts
  • Affiliative
    • People first - increases morale and harmony
    • Too much praise, poor performance isn't addressed
  • Democratic
    • Flexibility, responsibility, and fresh ideas
    • Feeling leaderless and confused
  • Pacesetting
    • High standards, self-motivated and competent perform well
    • Overwhelms the less competent, seen as taking over
  • Coaching
    • Personal development, helping people improve
    • Doesn't help those who are resistant to change

 

In order to be a successful coach, address the advice monster that tries to control other people. Stay curious longer by helping them find the real issue.  Drill down to find out what else might be causing an issue. And then ask again what the real challenge is. And finally what do you want?

 

 

Saturday, December 11, 2021

The role of coaching in leadership development

Takeaways from Richard C. Huseman (2008).

Much of what passes for leadership development is a waste of time, or at least not the best use of money.

It is important that everyone reflect on what they could be doing better - both the person trying to become a better leader and the trainers trying to help them improve.

But it is vital to have a clear way to measure the improvement of a developing leader.

Stretch assignments and honest, anonymous feedback are most likely to improve a developing leader.

A coach can facilitate improvement by gathering data from others, self-assessment of the leader, building self-awareness, creating an action plan, continuing to provide coaching feedback, and support in stretch assignments.

Monday, November 29, 2021

Jokes

Q: Why do my coworkers laugh at my jokes in person but not over Zoom?

A: They aren't remotely funny.

Friday, October 29, 2021

NFTs


 

Friday, September 24, 2021

Grammarly

Grammarly auto-corrected Jacuzzi to Yakuza, and now I'm in hot water with the Japanese mafia.